Resume
Experience
Accountant
State Farm
2020 - Present
I manage financial records and reporting with a strong focus on clarity, accuracy, and collaboration. I communicate regularly with internal teams and external stakeholders to explain financial data, resolve discrepancies, and support informed decision-making. I translate complex financial information into straightforward summaries, helping non-financial colleagues understand key insights and maintain compliance.
Underwriter
State Farm
2013 - 2020
Served as a key point of contact between agents, customers, and internal departments, using clear and consistent communication to assess risk and explain coverage decisions. I regularly interpreted policy guidelines and underwriting criteria to support informed decision-making, often translating technical language into accessible terms for clients and team members.
Education
BS Technical Communication
Arizona State University
2025
Completed Bachelor's degree in Technical Communication, gaining a strong foundation in writing, editing, and designing user-centered content across digital and print formats. Developed skills in audience analysis, information architecture, and plain language, with coursework emphasizing clarity, usability, and collaboration in professional settings.
Professional skillset
Entrepreneurial Mindset
Go-to-Market Planning
Teamwork & Collaboration
Digital Analytics